What is our return policy?

Monthly membership crates and purchases made with a bulk discount are ineligible for return. We accept returns on individual crates if the items are unused and not damaged. Returns must be made within 60 days of purchase for a full refund. All return shipping costs are the responsibility of the customer.

Returns will be accepted here:

Return packages must include:

• Return details: order number, account name, reason for return
• Items in original packaging/crates and in original condition